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  • care
  • The survey asks patients to agree/disagree with statements related to the care they received on a 1 - 5 scale, with 1 = strongly disagree and 5 = strongly agree. (prairie-stjohns.com)
  • clinicians
  • The relationships between clinicians and staff play an important role in patients' perception of quality care. (medscape.com)
  • The study demonstrates the complexities of the patient visit, the demands of real-world practice and the value of primary care, issues that policymakers, the public and even clinicians have not fully understood. (aafp.org)
  • What's more, the clinicians used a specific rounding tool to guide the conversation in a structured manner, with the goal of making sure the patient understood all aspects of the treatment plan, and that any patient concerns were resolved. (americansentinel.edu)
  • outcome
  • BACKGROUND: When 2 treatment choices (ie, mastectomy vs. breast conserving therapy) show no difference in a primary clinical outcome (ie, survival), patient satisfaction becomes an important marker of the quality of care received. (rand.org)
  • clinical
  • In clinical studies evaluating RADIESSE and other hyaluronic acid injectable fillers, RADIESSE proved to be highly effective at treating wrinkles, was preferred more often by patients, and delivered higher patient satisfaction. (radiesse.com)
  • Principal component analysis revealed that patient satisfaction with communication shared the same cluster with clinical measures (CPI and HbA1c) and quality of life in the HC group. (hindawi.com)
  • In conclusion, the present study showed, to our knowledge for the first time, that overall patient satisfaction with medical care provider-patient communication, empowered by HC approach, was interrelated with well-being of T2DM patients, in terms of psychobehavioural and clinical measures. (hindawi.com)
  • It is commonly acknowledged that patients' reports of their health and quality of life, and their satisfaction with the quality of care and services, are as important as many clinical health measures. (managedcaremag.com)
  • Our patients have the opportunity to participate in clinical trials. (mhs.net)
  • data
  • However, we hew to their power, and the data sometimes compel us to work the score, not the patient. (blogspot.com)
  • The data analyzed were Community Periodontal Need Index (CPI), HbA1c, patient satisfaction with communication, and psychobehavioural variables. (hindawi.com)
  • While most large managed care organizations collect satisfaction data continuously for purposes of accreditation and quality assurance, the medical groups that contract with them often survey only irregularly, if at all. (managedcaremag.com)
  • If not already, then very soon, this will be an area of concern for medical groups as they are increasingly being held accountable for the satisfaction data collected by MCOs they contract with. (managedcaremag.com)
  • Let's consider the growing importance of patient-satisfaction data for medical groups, and look at some innovative approaches that may help provider groups see satisfaction as a valuable management tool. (managedcaremag.com)
  • Also, because much satisfaction data reflects care delivered by physician and other provider groups, this information is receiving close attention from MCOs, consumers, employers, and accrediting organizations. (managedcaremag.com)
  • It may be prudent for smaller provider groups to collect their own physician-specific data to demonstrate acceptable satisfaction levels to the MCOs with which they contract. (managedcaremag.com)
  • According to the data, the state's average patient satisfaction rating in 2012 was roughly 71 percent - the same as the national average at the time. (blueridgenow.com)
  • The patient satisfaction data is taken from the Press Ganey Survey Database. (mhs.net)
  • percentage
  • Table 4 (below) summarizes how soon and approximately the percentage and number of patients (based on a total of 217) received physical therapy (or rehabilitation) as part of their spine surgery aftercare. (spineuniverse.com)
  • The authors did not comment on that percentage, but acquiescing to 85% of patient requests seems quite high. (physiciansweekly.com)
  • characteristics
  • This study provides insight into the characteristics of patients who are successfully managing their chronic low back pain ( CLBP ) and chronic neck pain ( CNP ). (chiro.org)
  • Characteristics of complications which occurred in the group of patients during the 6 months observation period (use of conservative therapy (MAB) with the application of urethral catheter). (urotoday.com)
  • medical
  • Satisfaction with a doctor depends not just on medical expertise. (cedars-sinai.edu)
  • The chart below shows how Cedars-Sinai Medical Group patients rated their experiences. (cedars-sinai.edu)
  • According to a recent survey, 1 they would positively impact patients' relationships with their medical providers. (appliedradiology.com)
  • Questions like these reflect just a few of the concerns that many medical groups have about measuring patient satisfaction. (managedcaremag.com)
  • This underscores the need for medical groups to collect reliable and unbiased satisfaction information from their own patients on an ongoing basis. (managedcaremag.com)
  • Similarly, Health Net, a large network-model HMO in California, has offered significant annual bonuses to medical groups that perform particularly well on its annual patient survey. (managedcaremag.com)
  • The reality is that medical groups face a number of challenges implementing patient-satisfaction survey programs. (managedcaremag.com)
  • Through faculty appointments at Case Western Reserve University School of Medicine and through research conducted with support from UH's Harrington Discovery Institute, physician-scientists at UH Cleveland Medical Center are advancing medical care through education and innovative research that brings the latest treatment options to patients regionally and around the world. (uhhospitals.org)
  • At the time of their referral to medical institutions, some patients with locally spread prostate cancer show distinct signs of infravesical obstruction up to acute or chronic urinary retention. (urotoday.com)
  • experience
  • We hold ourselves to the highest standard of care and are dedicated to creating a positive patient experience for every individual who sees a UH doctor. (uhhospitals.org)
  • We always want the patient to be involved in their care, and we try to provide them a voice to be able to talk to us in layman's term about their experience and their needs. (blueridgenow.com)
  • However, the director of patient experience also said the improved score comes from a push for managers and leadership to gain a better understanding of what patients and staff deal with on a day-to-day basis. (blueridgenow.com)
  • communication
  • In our study, only 3 out of 4 patients felt they had good communication with their providers. (surveymonkey.com)
  • Also, whiteboards in patient rooms are used to help with communication and include the names of ED staff, tests/procedures that are being ordered, and pain scores, if applicable. (advanceweb.com)
  • Patients in both the HC and the HE groups had low satisfaction with communication. (hindawi.com)
  • MSKCC scripting improved the consistency of patient communication and staff efficiency. (hin.com)
  • Having unit nurses make hourly rounds of patient rooms is another effective communication strategy that uses "scripting" to guide the conversation. (americansentinel.edu)
  • findings
  • Findings of this descriptive study of a large sample of chiropractic patients with CLBP or CNP reveal this sample to be similar to those found in other studies of chiropractic patients: highly-educated, non-Hispanic, white women, with at least partial insurance coverage for chiropractic. (chiro.org)
  • How do we translate satisfaction findings into something that will make a difference? (managedcaremag.com)
  • help
  • The best way to say "thanks" is to help us continue to help others through their patient journey. (sih.net)
  • To help ensure its patients receive consistent messages, Memorial Sloan-Kettering Cancer Center (MSKCC) has developed a series of scripts for use by its integrated case management team. (hin.com)
  • For example, don't tell a patient they are going to have plenty of help at home. (hin.com)
  • Patients want to be more involved in their care, and giving them what they need to make informed choices can help them achieve this goal. (uhhospitals.org)
  • provide
  • We utilize leadership rounding protocol through leaders on the unit who visit patients to ask open-ended questions about their care, ask if there is anything ED personnel can do to improve their care, and provide a business card [for contact info. (advanceweb.com)
  • We provide patients and their family members with a patient-education folder that contains information about our unit and what to expect during their hospitalization. (advanceweb.com)
  • Valid patient-satisfaction information can provide practices with leverage in negotiating future contracts with MCOs, and supplies ammunition that can be used to counter unfavorable evaluations. (managedcaremag.com)
  • Our goal is to provide our patients with the information they need to make informed choices for themselves and their families. (mhs.net)
  • time
  • D = Duration: let patients know how long they will be in the ED or the time it takes for each exam. (advanceweb.com)
  • Patients were sitting in the ER for long periods at a time, sometimes hours," said Dr. Ken Patton , an emergency medicine physician at Bethesda North, which is part of TriHealth. (bizjournals.com)
  • By the time the project was done, the time patients spend waiting to see a doctor after walking in the door of the ER had been reduced to 44 minutes, on average, from 58 minutes. (bizjournals.com)
  • This program provides patients, former patients and families an opportunity to give back to honor those who so compassionately cared for them during their time of greatest need. (sih.net)
  • For example, there was a time when a case manager would meet with a doctor and the doctor would say, "I think we need to set up hospice for this patient. (hin.com)
  • staff
  • Cite this: Clinic Staff Relationships Affect Patient Satisfaction - Medscape - Nov 14, 2013. (medscape.com)
  • Elivert thought this could be a teachable moment and invited the patient to come in and speak to the staff directly. (nyc.gov)
  • But it helped the staff to see themselves the way the patient sees them, and that motivates them to improve. (nyc.gov)
  • Manage up the staff and let patients know the names of the ED team who are caring for them. (advanceweb.com)
  • These devices give our patients the opportunity to tell us about their visit as our staff of more than 470 dedicated professionals perform more than 490,000 procedures annually. (cedars-sinai.edu)
  • scores
  • There was a reduction in mean T scores associated with fatigue, pain interference, sleep disturbance, and an improvement in satisfaction with social roles. (chiro.org)
  • Using Breakthrough, HHC's process improvement methodology, the med-surg team identified causes of their low patient satisfaction scores and created a plan for change that could be quickly implemented and sustained. (nyc.gov)
  • Your scores typically range between 4-7: in other words one or more patients gave you a score of 4 (=good) and one or more patients gave you a score of 7 (=outstanding) and the rest somewhere in between. (gponline.com)
  • Scores indicate there is room for improvement, so how can nurses contribute to a culture of patient satisfaction? (americansentinel.edu)
  • resolve
  • The packet of information also includes information about their diagnosis and procedures, and provides contact information for members of our unit-based leadership team and patient relations if they need assistance to resolve any issues. (advanceweb.com)
  • questions
  • Together, they will introduce themselves, explain why the patient has been admitted, discuss the plan of care, go over the medication regimen and make sure to answer any questions the patient has. (nyc.gov)
  • E = Explain the tests/procedures that will be done: ask patients if they have questions. (advanceweb.com)
  • In addition to answers to the questions included in the survey, the callers capture narrative comments from patients in response to open ended questions. (griffinhealth.org)
  • For example, since patients will be surveyed about how often you provided information about the medication you administered, you might say something like, "This is a new medicine for you, so I want to explain to you in detail how it works and what it is being prescribed for, and then answer any questions you have. (americansentinel.edu)
  • patient's
  • One thing all case managers know is that when you go into a patient's room, especially if someone told you they said something to the patient, you first must confirm what the patient understands about that previous conversation. (hin.com)